Housing Associations: How to meet Government Targets and Better Manage Your Estate

As a Housing Association you are increasingly faced by challenging Government targets. Improving customer service and efficiently re-letting houses are just two of the critical ones. Join this web seminar and in 30 minutes learn how you could hit these government targets using the latest technology innovations. Andy Belton, Director of Temporary Housing at Notting Hill Housing Group, explains how their new approach to surveying and data collection is reducing turnaround times to free up houses more quickly. Paul Clarke, Director of IT at Metropolitan Housing Trust will show how their innovative approach to call handling is enabling them to tackle the challenging targets around ease of customer contact and faster response to customer enquiries. Both of our guests will explain the benefits as well as the challenges of the new approaches, and how they are being addressed. As a Housing Association you shouldn't miss this opportunity to hear how other Associations are addressing these key issues.

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