Focus on: Unified Communications

The value of knowing when people are available to receive a telephone call or email, and how best to reach them, is key in reducing delay and cutting out inefficiencies in business processes. Unified Communications can help organisations of all types to improve the way they interact with customers, suppliers and their own staff. But what is Unified Communications?

Basically, it's a group of technologies that enable you to integrate the various ways you communicate, whether it's mobile phones, landlines, fax, Instant Messaging, email or other types of internet-based communication. So, for example, you could receive a fax on your PC rather than having to find the fax machine to see if an important document has come in. Or you could make a phone call by simply clicking a contact's name in Microsoft Office rather than dialling the person's number...

In addition, discover the 4 keys ways that Unified Communications can benefit your business. And look out for our Special Offer on maintenance contracts - five years' cover for the price of four.