One simple way to control your costs
BT Business one plan packages your landline, mobile and broadband usage - saving you time and hassle.
BT is announcing BT Business One plan, a service that lets you package landline, mobile and broadband spend, leaving you more time to run your business. It offers one contact point for service, billing and fault enquiries and one bill for your telecommunications needs.
With BT Business One Plan you could enjoy the following benefits:
Starting with a minimum annual commitment of £500 a year for each year of the contract, customers get a reward for their committed spend.
Spend taken into account will include landlines and calls, broadband line, VoIP, mobile rental and call charges. The discount gives a five per cent reward4 credit on the total spent at the year's end.
Unlimited mobile to mobile calls: For a set monthly rate you can call colleagues on their UK mobile or UK* landline, access voicemail and call anyone on the BT Mobile network, at any time and for as long as you want at no extra cost, with BT's Business Circle Complete. Calls are free between phones on the BT Mobile network, from mobiles to your nominated UK* business landlines and from landlines to mobiles.
No more paperwork....
BT OneBillPlus is a flexible solution to bill payment that saves hours of admin time by combining all your BT bills on a single CD-ROM-based invoice. You can choose which services you want to include, how often you want your bill, and the date on which to pay it.
Enjoy the convenience of a mobile phone, and minimise costs, with BT Fusion which allows you to call UK* landlines and mobile networks for no more than 25p for up to an hour when in range of the BT Hub.
Four out of five organisations are moving to voice over IP technology, according to a 2005 market survey carried out by integrated research.
Managing your account online gives you access to a range of useful services like online fault reporting and repairs tracking. You can also follow orders to see when they will be fulfilled.
Featureline Corporate is an intelligent company-wide telephony system that can deal with a high volume of inter-site communication. Even homeworkers with a single telephone line can be linked into the company phone network.
50% of UK companies believe they have 'lost control' of mobile calls**. But with BT Analyst Alert for Mobile, you receive daily email bulletins detailing mobile calls (that cost 50p and over) made across your business, including international roaming calls. Go to btanalystalert.com
Cover just got better
BT Assurance Plus is the new free service for BT Business Plan customers, bringing high levels of care to small- and medium-sized enterprises. Some of the benefits include:
1. A fault reception that answers your call 24 hours a day, seven days a week.
2. You'll speak with qualified service-team experts who are trained to deal with any issues you may have.
3. Immediate diagnosis: we aim to solve your problem while you're still on the line. If we can't fix it remotely, an engineer will usually visit the next working day.
4. Uninterrupted call service: we'll divert your faulty line to a suitable number until the repair is complete.
5. Repair updates: if we can't solve your problem immediately, we'll keep you informed via email, text or phone - whichever you choose. *Excluding BT Business Plan Lite
Make perfect timing a reality....
Users of BT Billing Analyst will have a clear picture of their outbound calls and costs. But if you've ever wondered what's happening to your incoming calls, now BT Network Call Analyst can provide you with the other part of the picture. And with both sets of data, you'll be in the perfect position to enhance your customer service by improving call handling efficiency. There's a one-off set-up fee of £50 and the software is free.
"Going through the phone bills used to take the better part of a month - it became 90 per cent of my predecessor's job - but since we got BT Billing Analyst, it takes no more than a day." -Trini Verea, financial controller, OmniCash
BT Billing Analyst has found the perfect partner. The powerful PC program that helps you get to the bottom of your bill is being used in partnership with Sage UK's latest accounting solution for medium-sized businesses, Sage MMS, giving customers greater real-time transparency of - and control over - their telecoms spend than ever before.
Benefits include instant, accurate analysis of raw billing data. You'll be able to detect and eliminate unnecessary, unauthorised or expensive calls, and view and attribute telecoms charges by cost centre, down to individual transactions. You'll even be able to identify phone lines no longer being used, but which you're still paying for.
Bill Murphy, MD of BT Business said: 'We are creating an environment where businesses can move easily from the billing-analysis process through to cost allocation, payment and budgetary control within the accounting system.'
"BT Billing Analyst gives us total clarity so we can cross-reference call data on our clients, jobseekers, helping us to quickly spot patterns of abuse or when a centre is too reliant on phone access." -Jim Gambles, finance director, Standguide