Small and medium business

BT Business gives you online control

Keeping one step ahead means having all the information you need at your fingertips. With BT Business, you’ll find everything you need to manage your BT landline, mobile and internet accounts in one place.

Keep up to date with your calls

BT Business enables you to keep track of every billed call you’ve made, right up to 10pm the previous night. Graphs let you see at a glance when you use your phone most, and you can view the individual cost of every landline call. Setting it up is easy at www.bt.com/business/youraccount

Discover smarter ways to pay

Save time by paying your BT Business bill online – and take advantage of a range of payment options to suit you. You can pay your whole bill online at once, or spread the cost using BT’s Monthly Payment Plan. Go to www.bt.com/business/youraccount

Managing internet and email accounts

BT Business gives you all the tools you need to manage your internet accounts online. As well as reviewing your existing package, you can add or upgrade connections, and create additional email accounts. To find out more, go to www.btbroadbandoffice.com/youraccount

Report and track faults fast online

In the unlikely event of a problem, BT will help to ensure your business won’t suffer. Go to bt.com/business/faults to report and track faults with your line. Calls can be diverted, and you can get progress updates online or via text.

Peace of mind with BT Assurance Plus

BT Assurance Plus, an inclusive service for all BT Business Plan[1] users except those on Business Plan Lite, gives you dedicated support with end-to-end management of faults. Calls are answered on average, within 15 seconds – and we’ll endeavour to solve your problem while you’re still on the line. If not, an engineer will be with you the next day[2].

Stress-free moving Moving premises?

Tell us early and let BT Business Movers help. Call 0800 400 400 or go to www.bt.com/business/movers. We’ll assign a service co-ordinator to manage your business move, including the transfer of your phone and internet connections, so everything is ready when you move in.

THE SMALL PRINT:
1. Annual minimum call spend and reconciliation fees apply (except with BT Business Plan Lite). 2. BT will aim to provide a next-day fix where possible, however, this may not always be possible. For faults requiring an engineer visit, the aim is for faults reported before 5pm to be fixed the next working day (excluding Sunday).