How can convergence improve my business?

Bringing together or ‘converging’ your voice and data networks isn’t just something for national and global companies – it can deliver real benefits for businesses of all sizes. Converged internet protocol (IP) networks are inherently flexible, enabling you to network a single site or multiple, dispersed sites.

New locations, such as branch offices, can be added to the IP network with ease. That’s because sites can be connected on an ‘any-to-any’ basis, rather than via a central ‘hub’, so extensions are easily portable, enabling roaming and remote working, and high-speed wireless connectivity is also supported.

By combining disparate networks into a unified IP communications infrastructure, businesses can give staff access to the same applications and information wherever they are, helping them to collaborate more effectively. Applications such as Unified Messaging bring all your voice messages, emails and faxes together in a single inbox, which helps improve customer service by ensuring you don’t miss a call or message.

Improving flexibility

Converging your voice and data networks doesn’t have to be difficult or expensive. With BT’s Business Communications Manager (BCM) – an out-of-the-box solution – you can reduce costs (free inter-office calls, one network instead of two); increase productivity (staff share access to the internet and files, facilitating collaboration); and improve flexibility (phone extensions and applications can be added quickly and easily). Choose BCM Voice and Data or BCM Converged IP Telephony.