Understanding convergence

Guide: How are you affected by the coming together of voice and data?

Every successful business needs to find new ways to manage costs, improve efficiency and get better return on investment. As a result, all companies can benefit from convergence, no matter what their size.

Convergence can be a confusing term, with the bringing together of fixed and mobile telephony being just one example of how taking an integrated approach can lead to both cost savings and a flexible, more extensive range of services. This guide explores convergence in terms of bringing together all of a company's telephony systems, computer networks and applications into a single, integrated network.

The guide explains what convergence is, what it can do to help your business succeed and how you can take the right next step, matching your investment to your business needs and budget.