Small Business and the Internet report

Forty percent of UK small businesses still do not have a dedicated company website, however online communities are driving the future of business.

Technology is often accused of removing the human interaction from daily life, but this BT Business Special Report looks at how businesses in the 21st century are embracing technology into their day-to-day communications and this is having the opposite effect and delivering real business benefits.

'Small Business and the Internet' presents the high-level findings of a detailed independent research project that looked at 300 small businesses of up to 70 people. It examines how they interact with customers, partners and suppliers, along with how they use the internet and the benefits it delivers.

Download